[Full legal company name], doing business as ChildEats (“ChildEats,” “we,” “us,” or “our”), explains in this Privacy Policy how we collect, use, and disclose personal information in connection with our website, inquiries, accounts, and meal services.
1. Information You Provide
Depending on how you interact with us, you may provide:
- Contact information: Your name, email address, phone number, and address.
- Organization information: Your school or daycare name, service location, group size, and requested start date.
- Meal preferences: A child’s age, cuisine preferences, and dietary requirements.
- Account information: Your name, email address, login credentials, and optional profile picture.
- Communications: Information you send when contacting us or discussing a service request.
- Service information: Details needed to arrange and manage your meal program.
Please provide only information relevant to your request. Avoid submitting medical records or unnecessary identifying information about children through general forms.
[Confirm whether payment information is collected. If applicable, identify the payment provider and explain which payment details ChildEats receives or stores.]
2. Information Collected Through Website Use
When you visit the website, our hosting and technical providers may process information such as your IP address, browser type, device information, request timestamps, and pages requested to deliver and maintain the website.
Cookies and similar technologies may also support login sessions and website functionality. See our Cookie Policy for details.
The website loads some fonts and software resources from external providers. Those providers may receive your IP address and related technical information when your browser requests their resources.
[Confirm the actual logging, analytics, and tracking practices, including providers and purposes.]
3. How We Use Information
We use personal information, as relevant to your interaction with us, to:
- Respond to inquiries and discuss meal options.
- Prepare proposals and coordinate service arrangements.
- Manage accounts and provide customer support.
- Plan meals around communicated age groups and dietary requirements.
- Coordinate deliveries and service-related communications.
- Maintain website functionality and investigate technical or security issues.
- Maintain necessary business records and comply with applicable legal obligations.
[If promotional emails or text messages are sent, describe the actual practices, consent process, and unsubscribe method here.]
4. Dietary and Allergy Information
Information about allergies or dietary restrictions may reveal sensitive health information. Please share only what is necessary to discuss or arrange suitable meals.
If you provide information about a child or another person, you must have the authority to share it. Schools and daycares should avoid providing individual children’s names or medical details unless necessary for the service and appropriately authorized.
[Confirm how dietary information is collected, who can access it, which service providers receive it, and when it is deleted.]
5. How We Share Information
Where necessary for the purposes described in this policy, we may disclose relevant information to:
- Service providers: Providers supporting website hosting, technical maintenance, business communications, and service administration.
- Delivery and service partners: Parties that need relevant information to fulfill an agreed service.
- Your organization or authorized representatives: Where needed to coordinate a school or daycare meal program.
- Professional advisers or authorities: Where reasonably necessary for legal advice, compliance with law, or the protection of legal rights.
We may also disclose information at your direction or with your consent.
[Verify these recipient categories against actual practices. State whether personal information is sold, shared for targeted advertising, or disclosed to advertising partners, and describe any applicable opt-out rights.]
6. Online Assistant
The website includes an automated assistant for general questions about ChildEats. Please avoid entering children’s names, medical records, payment information, passwords, or other sensitive information into the chat.
[Confirm whether messages remain in the browser or are transmitted or stored. If a third-party chat or AI provider receives them, identify the provider and explain the purposes, retention period, and any use for model training.]
7. How Long We Keep Information
We retain personal information for periods appropriate to the purpose for which it was collected, subject to applicable legal requirements.
Relevant factors include whether an inquiry remains active, whether you have an account or ongoing service relationship, and whether records are needed for accounting, legal obligations, or resolving disputes.
[Insert actual retention periods or specific deletion criteria for inquiries, accounts, dietary information, service records, and any stored chat messages.]
8. Information Security
We use [describe verified administrative and technical safeguards] to protect personal information against unauthorized access, loss, misuse, or disclosure.
No website, transmission method, or storage system can guarantee absolute security. Please keep your account credentials confidential and contact us if you suspect unauthorized account access.
9. Your Privacy Choices and Rights
You may contact us to request access to, correction of, or deletion of your personal information.
Depending on your location and applicable law, you may also have rights to obtain a copy of your information, object to or restrict certain processing, withdraw consent, or appeal a decision about a privacy request.
We may need to verify your identity or authority before acting on a request. Some information may need to be retained to meet legal obligations or address an ongoing dispute. We will explain any applicable limitation when responding.
To submit a request, email info@childeats.com.
10. Children’s Privacy
The website is intended for adults arranging meals for children. It is not intended for children to create accounts or submit personal information themselves.
Adults may provide limited information about children when arranging services, as described above.
If you believe a child has submitted personal information directly through the website, please contact us so we can investigate and take appropriate action.
11. Third-Party Websites
Our website may contain links to websites operated by other organizations. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.
12. Updates to This Policy
We may revise this Privacy Policy to reflect changes in our practices or legal requirements. We will publish the updated version on this page and revise the date above.
Where required by law, we will provide additional notice or obtain consent before applying a change.
13. Contact Us
For privacy questions or requests, contact:
ChildEats / [Full legal company name]
Email: info@childeats.com
Phone: +1 (224) 204-0796
Address: 577 Waukegan Rd, Northbrook, IL 60062
